Shift Happens Is Making a Difference

We’re pleased to be making a difference in our industry, but even more pleased to be making a difference in so many people’s lives. Read these testimonials and reviews of “Shift Happens.”

"It speaks to a pressing need. Impressively formatted and illustrated. Great work!"
- Antone Aboud, Antone Aboud Associates, Inc., Clearwater Beach, FL

"The concepts and ideas are well thought out and wonderfully presented. And what a comprehensive approach. You should be proud of this effort!"
- Kathy M. Haskin, Curriculum Specialist & parent, Frost Valley YMCA, Claryville, NY

"The book looks great! The colors and layout are fantastic. I think that it will be a hot seller as an introduction to Proactive Behavior Management."
- Mark R. Dixon, Ph.D., Psychologist

"I finally have a better understanding of behavior and the need to focus on the person versus the behavior."
- Comment from Shift Happens training feedback form

"The Shift Happens book and its philosophies have been a tremendous resource and guide to me throughout my son's school years. I can't begin to count the times I referred to Shift Happens during CSE meetings, lent it teachers, and even recommended the training to school personnel."
- Catherine Tweedie, Parent, Walton, NY.

"Of the 2,000 human services organizations I have visited, the level of professional care tendered by the Delaware County ARC staff is the highest I have ever observed."
- Fred McDonald, McDonald Management Group, Bonita Springs, FL.

"Your down home approach is a wonderful way to teach staff.   You have potent information." 
- Michael Scott, Staff Development, Essex County ARC

"I have worked for many organizations with similar written philosophies and missions, but this was the first time I felt real hope that a quality, positive behavior management program can successfully operate in the community."
- Dr. Amber Tatnall, Assistant Professor of Psychology, SUNY Delhi

"This feels so right. This was a wonderful, positive experience for sure. You really have to see it in action to feel the full power of Shift Happens."
- Peggy Prough, DD Director, Haralson Behavioral Health

"We feel that this is a best practice approach that needs to be the model for all organizations in the State of Georgia to make sure that caring relationships are developed, participants are actively engaged in meaningful activities based on their ISP and person-centered goals, and that each participant receives significant praise and reinforcement."
- Randy Harris, Director of Programs & Production, Creative Enterprises, Inc., Lawrence, GA

"The concept of Shift Happens was not what I had expected… Instead of focusing on student behavior, we are focusing on our behavior. We can focus on positive, caring relationships first, and find that the positive behaviors grow out of this attitude. This attitude of heart is so desperately needed."
- Kathy M. Langley, District Administrator for Special Programs, Sidney Central School District, Sidney, NY

"In the agency I work for, we are told over and over again about the amazing amount of positive praise and encouragement that (Delarc) staff gives to the consumers. It really hits home, though, when you can see it rather than just being told about it. There were few behaviors because of this, and when they did occur, it was short-lived."
- Theresa Reyes, Team Leader, Schoharie County ARC

"Most impressive is seeing and hearing the ongoing positive feedback and reinforcement to each person by every staff who interacted with them. All were consistent. It was given voluntarily and with never-ending enthusiasm. I had heard it happens, truly never thought it could be done so frequently and genuinely. Amazing!"
- Barb Anderson, Yates County ARC